Riverside University Health System - Riverside, California

Riverside University Health System: A Comprehensive Medical Facility

Riverside University Health System (RUHS) is a renowned medical facility located in the heart of Riverside, California. With its address at 8876 Mission Blvd, Riverside, CA 92509, United States, this clinic is easily accessible to all residents in the area and beyond. The clinic can be reached via phone at 9513608795 or through their website, ruhealth.org.

RUHS is well-known for its exceptional medical services, making it a top choice for many individuals seeking medical attention. The clinic offers a wide range of specialties, catering to various healthcare needs, and is equipped with state-of-the-art technology to ensure accurate diagnoses and effective treatments.

One of the key features of RUHS is its commitment to accessibility. The facility has a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet, ensuring that everyone, regardless of their mobility, can access their services. Additionally, the clinic has toilets available and recommends making appointments in advance for a more seamless experience.

RUHS has received 23 reviews on Google My Business, with an average opinion rating of 2.4/5. While there is room for improvement, it is important to note that each review is subjective, and the clinic's commitment to providing quality healthcare remains unwavering.

Reviews of Riverside University Health System

Reanne Sanchez

2/5

Horrible. There were a few staff members who actually cared and seemed competent, mostly the Dr's and Rn's and that's why I gave it 2 stars instead of 1. But for the most part, this place is a joke. My mom was here for 3 weeks and I was always running in circles because no one in that place seemed to be on the same page. They even transferred her without sending her life sustaining medicationshe needs and simply said we made a mistake. I had to drive 4 hours to pick it up and take it to her new facility. If you don't absolutely have to come here, I recommend you don't.

Minerva Valencia

1/5

Rude front office staff, scheduling center does not know what they are doing, never have emergency appointments available. Went to the emergency and needed s follow up with in 2 or 3 days and they didn't have anything available for 2 weeks, then they cancelled the appointment the same day and didn't have another one for 2 weeks. When I needed to see a specialist they didn't have an appointments for 5 months! By far the worst experience I have ever had!

Nancy

1/5

Front desk gals are unprofessional. They do try to be helpful but also talk over you. I let them. then asked all questions I needed answered and they seemed super annoyed and started being condescending. They booked an appointment on the spot for a physical because my daughter needed 2 shots (MMR & Varicella). The nurse ended up telling us they had to order it and scheduled future appointment but told me to call before to make sure they had it. I left and realized that the only shot that was ordered on her paperwork was the flu vaccine (we rejected it at the clinic). I had already left so I called the clinic and they gave me a hard time. I get it nurses get busy. I left a message no call back. I called on a regular and was told every single time that the vaccines were not available. They offered to schedule another appointment but did inform that didn’t guarantee they had the shots available for her. If someone came before her they would get the shot. WHAT?! They actually did tell me that they had them but that they ended up using them on some one else. I guess first come first serve situation? I’m still confused about that part. That made me frustrated because I thought that was the purpose of an appointment. The last straw was when I called and they asked me who the patient was and as I was giving them the name, not even finished, they cut me off and said they didn’t have it. It gave me a sense that they were not going to help me at all and were going to use their position to keep me from getting the service my daughter needed. Sad, ladies.
I am at the same clinic, but different location and staff was so much more helpful. She’s getting her shots same day.

rosemarie hernandez

1/5

The lady in ER (Angela) was rude. She could have simply said patient has been discharged, instead her answer was "first of all I'm not going to answer all your calls. Patient was discharged AMA" and hangs up...well of course he was....come to find out he left because they deemed him not ill enough to get treatment, meanwhile he can't breath and barely walk from the lack of oxygen. And I only called once so her taking out her frustration on a worried family member was not cool. Hope you grow in your role Angela...seems like you need to.

Stephanie Gonzalez

1/5

Worst clinic of all time.. They hardly have any people there and still cant get you in and out in adequate time. Its not the first and its not the second time they are just slow and sit there and chitchat instead of calling patients. Definitely calling my insurance today to change my primary care DR.

Oswaldo Bautista

5/5

My favorite clinic in the riverside university healthcare system. One of the reasons i go there is because it’s a new clinic and the staff are very friendly and helpful. Also they offer a low income program were people who qualified only pay thirty dollars for each visit. I went in for a physical the first time and Ernesto Walter Hernandez,NP was extraordinary and helpful told me what I got to do so my health gets in better. The next visit I went in and got some blood work and Kathlene everhart, PA was helpful and kind because I was a little bit nervous. I highly recommended it to anyone who’s needs a physical or flu shot etc .

Jim tolmasoff

4/5

My experience at the Jurupa Valley Medical Center was very good dr. Kim really took care of me. My wait time was very short I was in and out of the clinic within hour and a half.

NEAR RAIN74

3/5

I understand that they take blood draws and regular appointments, but what happens when you cancel your upcoming appointment? Will they charge you more when you have medical insurance or by billing?