Santa Cruz River Dental - Tucson, Arizona

Alexis Kissinger

My dental hygienist Lynette is great. Although, the front office staff here is very unorganized and unprofessional. I have never written a review before but this place deserves it. I have had numerous insurance issues with this office where they ended up owing me money because they did not submit my insurance claim in time. Mind you, they had a whole year to submit the claim from the time of service. I decided to give the office another chance so I scheduled an appointment and I took time off of work just for them to tell me I wasn’t on the schedule even though I had a reminder email and text message. Instead of the front office staff being professional and owning up to their mistake, I can see them scrambling in the back trying to figure out what to tell me. Even more embarrassing, the dental hygienist had to stop her busy day to come out and talk to me. I am seriously so displeased with the unreliable care I have received from the front office staff. Not even the office manager can handle a situation like this is embarrassing. Please do better.

Angela

This is the only dentist office I’ve ever been to, where you just know, they really care. Everyone is so helpful and friendly. By my second visit, Crystal at the front desk, already knew my name. It doesn’t feel like anyone feels like they have only one job to do. Everyone switches around to help wherever they are needed. Lynette, the dental hygienist, has been going above and beyond for me since my very first appointment. It is a very professional, but inviting atmosphere.

Susan Svedise

This is a mixed review. I went in for a broken tooth.Was told before that could happen I needed a root canal. There was no pain or swelling. My schedule prohibited my getting back any sooner than a month. at that point still no pain or swelling it was determined that it was a large cavity that was going to need a crown. I was also told my insurance was good and would cover some of this. Long story short it didn't and it has taken 4 appts to get back to the original problem.
At this point I question the diagnostic abilities of the dentist I've seen. Everyone else is more than helpful.

Charles Piatt

A nice place. They use dental assistants who do the prep who are real good. By the time the dentist comes in all the stress is gone. A very good system.

Certainly the best dental care I have have ever received, I'm 62 and relocated many times. The hygienists have taken an active role in making sure I got and understood what I needed.

I had a tooth pulled the other day, not the first time I've had a tooth pulled. This was the fastest and least painful tooth pulling I have had.

Once the dentist caught another medical issue. Because he caught it early treatment was very easy.

Finally my dental insurance does not follow the normal procedures. This has baffled other dentists. The front desk staff here have no problem quickly determining coverage.

I am new to Tucson, this is another example of the general level of competence, care, and efficiency I have found among Tucson businesses. I don't care for Tucson weather or really the scenery, but I don't want to leave because I find it some much easier to get things, both simple and complicated, in Tucson.

chemo g

My experience at Santa Cruz River Dental was awesome...I have extreme fear of the dentist and needed extensive dental care...Lynnette is very compassionate and the girls in the office are kind and informative... overall I'm very pleased ..
Thanks ? so much!!!!

M.Candace McIntosh

I want to share my incredible experience! Dr. Minhas was excellent, calming and kind. I had such a fear and previous bad experiences in the past. Andrew really made me feel comfortable from the beginning and his professionalism was stellar. The staff is amazing!! Rebecca was so detailed and made sure that I was happy with the results. I feel like family when I go and happy to go to the dentist now. Dawn, Jenny, Shanna and the newbie Crystal make the experience remarkable! I’m very happy that I chose Santa Cruz River Dental. Thank you for giving me my smile back!! You guys ROCK! ?

Jennifer Faulk Harkins

I Love, Love Santa Cruz Dental . I have been a client since 2009 when they were known as Dental Village. I even got my Mother to go: she was in assisted living with terminal brain Cancer(Cancer SUCKS!!!).She needed new dentures. Within less than six months she took them out while eating; wrapped them in a napkin & we believe they were accidentally thrown out. She had a big crush on Dr Drummer which meant she listened to him & followed his directions.
I was just there a week ago t have my teeth cleaned. I was so comfortable that I almost fell asleep in the chair while I having my teeth cleaned!!!
Everyone at Santa Cruz Dental knows their job well & they always greet with a smiling Face,!!!
I highly recommend Santa Cruz Dental for all your dental needs!!!!!!!!!!

Francisco Arvizu

Everyone was so nice, straight professionals, made me feel like family, i'm so happy to be back.