Morgan Garrison
2/5
This review is about a year late, but after receiving an advertisement in the mail from this clinic that stated they were “no judgment and no lectures,” I thought I’d leave a review about my first and only visit. My visit left me feeling judged and discouraged from revisiting. I specifically went to Austin Artistic Dental because down the road I did want to under go a cosmetic procedure, however I understood I needed to take care of my dental health first to make sure my teeth were prepared for cosmetics, but felt that starting a rapport with the dentist early on would be helpful. I was met with a dental hygienist who was trying to educate me on the standard flossing and brushing but would make remarks like “you’re right, you do floss before brushing, at least someone taught you something right.” I felt very judged in the moment regarding what I knew about my teeth, instead of educating on what I can do differently. When I met with Dr. Hulse, I felt judgement as well when it came to financials. I understand that I am young and was inquiring about an expensive procedure, but Dr. Hulse asked questions like “are your parents in the waiting room?” and “Are your parents going to help you pay for this?”. Once again, I understand the work is expensive and he wants to make sure the patients understand the cost, but I felt as if he didn’t take me seriously. I had high hopes going into this appointment, but left disappointed and judged. While my cleaning went great and I learned a lot about my condition from Dr. Hulse, the comments really bothered me and left a sore taste in my mouth about this clinic. The dentist office can be an uncomfortable place, especially for those of us with cosmetic issues and a feeling of judgement everywhere we go. The last place people we would want to judge us, is the professionals who vowed to help us and make us feel comfortable.
