True Oral, Facial & Dental Implant Surgery - El Dorado Hills, California

Robin

First experience in this office. Dr. Straw consultation. He was busy with several patients at once. Running from one clear room to the next. My husband said to give him a chance.
Second experience for removal of 2 molars. I've had several molars removed due to medications that I take. He was very fast, I was in and out in an hour. I choose to go under anesthetic. He left papers with us to read over. Day 2 my face is swollen and very black and blue. I expect swelling but the amount of bruising is something I've not encountered through any of my past procedures. I would rethink going to this doctor in the future. I'm expected back in the office this next week. I don't want to go back. I will go back. But if you are looking for a dentist that takes his time with your needs, is gentle with your face, this is not the doctor for you.

Elizabeth Bol

These guys are amazing!! The doc was super nice and hands-on with my questions. The assistants, vervee and Johnny were exceptional!! The doc was in and out with the surgery in less than 30 min. (6 teeth, i believe) It was easy, affordable, painless and all of the staff was exceptional! Additionally, the el dorado hills office is gorgeous!! Thank you to all of you for making my experience good.

Siddhi Malhotra

My experience at True Oral Surgery was honestly terrible and traumatic. Please, consider a different office if you need oral surgery! I nearly never write reviews, but I feel compelled to do so to help others get the treatment they deserve.
The day of my surgery (which was a routine preventative removal of all four of my wisdom teeth), I walked into the office where the front office ladies were frankly blunt and rude. I was then taken back to the surgery room and seated, during which not even one of the five dental assistants spoke ONE WORD to me. NO ONE comforted/reassured me as they placed monitors on my chest and shined bright lights on me, and I naturally began to feel very scared and anxious. The doctor came in, muttered a hello, silently hooked up an IV to my arm, and then I fell asleep. What I remember next is waking up in the car on my way home, crying and sobbing and frantic about whether I was ok. My mom, who came to pick me up after surgery, said that I was outside the building in a wheelchair (crying) when she came to get me! Dr. Straw never even bothered to inform her of how the surgery went. They just seemed eager to send me home, even though I clearly wasn't completely awake, nor in a good emotional state, after the anesthesia.
A few days later, I realized my stitches weren't dissolving as they should be, and they were causing me tremendous pain. I scheduled an appointment and while the assistants were able to resolve the issue, the doctor did not even come to check what had happened. The doctor NEVER even looked at my mouth post-surgery--his assistants did all the post-op procedures. I understand and am grateful that my surgery went well without any major complications, but I really did not appreciate how Dr. Straw never even checked anything post-op. It made me feel very insecure about my healing process. To put it in perspective, I don't even know what Dr. Straw looks like--I have seen him (awake) for only 10 seconds total!
On top of all of this, it took me several weeks to recover and resume regular eating. I couldn't even open my mouth, let alone eat solid foods, for days afterward due to extreme swelling...WHICH IS NOT NORMAL.
Please consider all of my experiences while also acknowledging that I am a dental assistant. In my experience, good dental assistants and support staff ALWAYS ensure patient ease/comfort (and at least kindly chat with them!) and a good dentist ALWAYS does the same and further consults with the patient and his/her family after the procedure is complete and is ALWAYS present at post-operation appointments.
I was really disappointed in True Oral Surgery's lack of compassionate care, especially the doctor's absence/lack of interest. There are many other oral surgery offices in EDH and Folsom where the doctors, assistants, and support staff actually go above and beyond to ensure that the patient is informed, comfortable, and taken care of...which I never experienced at True Oral Surgery. Please explore other options!

sierra corbridge

Dr Straw and team are wonderful. I highly recommend going to them. My three teens had wisdom teeth surgery there and Dr Straw did a great job with each one.

O Saich

Had my wisdom teeth removed at the El Dorado Hills establishment and it’s something I’ve been putting off for a while due to a huge phobia of surgery for me. I was extremely anxious beforehand and informed the assistants I would be during the consultation and they were able to give me a single dose anti anxiety to take an hour before surgery, which I deeply appreciated. I still had horrible anxiety going in and cried while they put in my IV but the staff were all extremely friendly and supportive and made the procedure as quick, painless and stress free as possible even with my high anxiety. They provided a safe and friendly environment and were very understanding of my nervousness. I did not feel unsafe or threatened at all and they did the best anyone could do. Highly recommend this establishment, I wouldn’t go anywhere else. Everything went very smoothly and greatly eased my anxiety around surgery.

Matthew Colburn

I put off getting wisdom teeth pulled for probably 10 years. We can all guess why. Day of the surgery came and I was anxious. The office is incredibly luxurious and very welcoming and clean which made me relax. It’s bright, it’s clean, it’s high end. It’s not crowded or loud or covered in brown wall paper. Went to the surgery room and everyone was super nice and informative, got an IV and went to sleep and what seemed like a blink of an eye was out to my car. I didn’t feel a thing and only woke up when they were done. It’s been a few hours now and the numbness is gone and I have hardly any swelling and the soreness is truly minimal. Dr straw and his team are super nice and very VERY professional. Awesome work. I have heard so many bad stories about dentists which put me off.

Going to an oral surgeon over a general dentist was the best decision I have made. Dr Straw and his staff are top notch. Hopefully I don’t need any more future work, but if I ever do, I’ll be coming back.

Tariq Lofton

My son had his wisdom teeth removed. The experience was great. Dr. Straw and his staff was very nice and knowledgeable. They explained everything from beginning to end and what to expect and what to do after the procedure. I would highly recommend this office.

JaLayne Grow

My two sons had their wisdom teeth taken out by Dr. Straw. We couldn't have been happier with our experience. All of the staff is super friendly and knowledgeable. Dr. Straw is very kind and spent a lot of time answering questions and making my sons feel comfortable about the whole experience. We will definitely be going back when it is time for my daughter to get her wisdom teeth extracted.