Aeris Family Dental

I went to this dentist for a few years while I lived in the area. The service was very good and the staff were always friendly. But when I had my wisdom teeth removed here while I was going down for anesthesia, one of the assistants mentioned they had given me the wrong dose of anesthesia and was talking to the other assistant about what she had given me. I started to become very nervous as these things have happened in medical incidents where people die from this. I woke up after the operation in a complete panic, sobbing and gasping for air. I'm just now writing about it as I have noticed I still struggle with being given anesthesia because of this dental office. Edit: This occurred March 31st, 2022

I had such a great experience at Aeris, I wanted to record it before I forgot. Yesterday was the second time I had the pleasure to talk with Mary Pearce at the front desk. Both times, she's been quick to check me in. She's super nice and her cheerful, bubbly behavior can put anyone in a better mood! I can tell she knows the workings of this office, because she was great at giving me the information I needed, which speaks very well of her solid work ethic. If you go to this location, you'll really appreciate having talked to Mary! I look forward to seeing her again for as long as I'll be a patient there! Top marks on your choice to have her join your team, Aeris!

Edit: to respond with "Our priority is serving the patients in the office first," translates to, "we do not wish to take new patients and do not care about them as much as we do our existing patients." To have have called 3x, texted 2x, and attempted to schedule online ( which isn't possible) and receive a response like the one below tells me all I need to know about this "business." Save yourself the trouble and avoid at all costs. Location appears to be closed. No response to phone calls. Answering machine turned on during business hours. Reported to Google as closed.

I had been going here for years and was suddenly treated very unprofessional and discutiesly by the front office staff. I immediately asked for a call from the office manager, which I never received. I immediately looked for a new dentist and found out that my teeth had been neglected for years and needed extensive periodontal work that should have been dealt with long ago before they got to their current deteriorated condition. I was double infuriated, to say the least. Stay away from these people at all costs. They have no idea what they are doing. Not person oriented. You can't even call to make appointments or talk to a real person who knows anything. Stay away!! To add insult to injury, I had to go through double, painful bone implant surgery that I am thinking about having them pay for, since it was all related to poor dental care I was never treated for over the course of my tenure there at that office. Worthless!

Starting off with the staff they are so helpful, kind, and understanding!!! Front desk, Mary is amazing at helping me get all my kiddos scheduled together! The office itself is so clean and the dental hygienists plus doctors are gentle and kind!!! Highly recommend!

Cassandra and Mary are incredible!!! They are always available to answer and assist with any questions/ concerns I have as a 23yr old female with a lot of dental history. I have been going here for about three years and have had nothing but positive experiences!! Dr. Sonico has been amazing as well!!

Dr Tuli and April did my fillings today and they were amazing! It was quick and painless and they were so nice! I’ve been coming here for 15 years since I was a kid highly recommend Dr Tuli!

Very rude staff here, Got my wisdom teeth removed and the doctor himself was very nice I suggest to get them removed straight from his office because the staff there is also nicer. Lack of communication here and even woke up from my surgery saying how rude they were to me and how unhappy I was with them.