Big 5 Sporting Goods - Solana Beach, California

Dave B.

Terrible, rude service from the store manager, of all people. His name was Rolly, or something like that, and he shouldn't be working in customer service period. He will hurt your business. I will never shop there again, and neither will any of my family members, or friends!!! If anyone higher up in the corporation would like to talk to about this, feel free to contact me. People there are lots of stores that sell the same items as that store, don't give that place your business. Thrust me, the store manager there is a jerk!!!

Abbie G.

They have everything here, crammed into a space smaller than you think. Everything from running to camping to surfing to field sports to fishing. If I can't find it anywhere, I come here. The prices are reasonable and the staff is awesome. Seriously, they have everything.

Nancy P.

THIS store charged me an additional $17 to exchange incorrect size good quality children’s shoe for a lower quality, pair of shoes. I was very disappointed in the attitude of the manager. It was obvious the store was taking advantage of sale prices and lack of stock to effect price gouging.

The challenge began when the shoes I bought were reduced in price as result of a sale. Also, I was unable to exchange for the same shoes as a result of lacking inventory in the store. There were lower quality shoes available that were not on sale. This meant that in order to exchange sizes of shoes I had to accept the $10 devaluation of the shoes I originally bought. I then had to pay an additional amount of $7 to complete the exchange for less quality shoes. The manager of the store refused to be accommodating about the sale pricing of the original shoes. Nor was he willing to consider a sale price on the lower quality shoes.
If the exchange had not been for an excited grandson , I would have just demanded a refund and bought the shoes elsewhere. I will not purchase any further products from the store due to their store policies and impolite managers.

TRAVEL A.

The stuff help a lot just to make you happy and buy something they will give you discounts just for you not to leave without buying anything.
Good return policy good customer service skills very recommended The parking is easy to get in and out for a quick buy

M N.

If you’re looking for great customer service, ask for Roger. This man went out of his way to make sure we got everything we needed for our new boxing bag setup! Even dropped it off at my car at the end. Much appreciated guys.

Frank B.

Good selection and location. The staff though was unprofessional arguing in front of customers about going to lunch and getting off early from work. Hint fellas: do your arguing out of earshot of customers. If I were the owner, I would be horrified of your behavior.

Frank F.

Always have what I'm looking for in stock and always have great prices. The cashier was very nice and helpful as well.

Paula ?. B.

Went in to get some new flip-flop slides for my husband. They had a large selection of brands, styles and sizes. Appears to be a very clean and well kept store, although their inventory of gym and fitness related items seems limited.