Bright Harbor Healthcare - Toms River, New Jersey

Bright Harbor Healthcare: Comprehensive Mental Health Services in Toms River, NJ

Located at 409 Main Street in the heart of Toms River, New Jersey, Bright Harbor Healthcare is a dedicated mental health service provider committed to improving the emotional well-being of its community. This comprehensive facility offers a wide range of services and boasts several unique features designed to cater to the diverse needs of its patients.

Main Services

Bright Harbor Healthcare specializes in mental health services, providing a safe and supportive environment for individuals seeking help with various emotional challenges. Their professional team of psychiatrists, psychologists, therapists, and counselors work together to deliver personalized treatment plans tailored to each patient's unique needs.

• Psychiatric Services: Bright Harbor's board-certified psychiatrists offer medication management, psychiatric evaluations, and consultations to help patients navigate their mental health journeys.
• Therapy and Counseling Services: The facility provides individual, group, and family therapy sessions, as well as specialized counseling services for issues such as substance abuse, grief, and trauma.
• Outpatient Programs: Bright Harbor offers various outpatient programs, including Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP), designed to help patients transition back into their daily lives while maintaining their mental health progress.
• Specialized Services: The facility also provides services for specific populations, such as children and adolescents, seniors, and LGBTQ+ individuals, ensuring that everyone in the community has access to the care they need.

Location and Access

Bright Harbor Healthcare is situated in the Downtown Toms River neighborhood, just a short walk from the Toms River Train Station and several public transportation bus stops. The facility is easily accessible by car, with ample parking available on-site and nearby.

For those using public transportation, the following options are available:

• NJ Transit: NJ Transit's Northeast Corridor Line and North Jersey Coast Line both stop at the Toms River Train Station, located approximately 0.3 miles from the facility.
• Bus: Several NJ Transit bus routes serve the Toms River area, with stops located within walking distance of Bright Harbor Healthcare.

Featured Characteristics

Bright Harbor Healthcare is designed with patient comfort and accessibility in mind, featuring several unique characteristics that set it apart from other mental health facilities in the area.

• Wheelchair Accessibility: The facility is fully wheelchair-accessible, with designated parking spaces, a ramp leading to the entrance, and an elevator providing access to all floors.
• Private and Group Therapy Rooms: Bright Harbor Healthcare offers a variety of therapy room options to accommodate individual, group, and family sessions, ensuring that patients have the space they need to feel comfortable and secure during their appointments.
• On-Site Pharmacy: For the convenience of its patients, the facility has an on-site pharmacy that dispenses medications and offers prescription refills.
• Multilingual Staff: To better serve its diverse community, Bright Harbor Healthcare employs staff members who speak multiple languages, including Spanish and Polish.

Practical Information

Bright Harbor Healthcare is open Monday through Friday, from 8:00 AM to 6:00 PM, and offers both in-person and telehealth appointments to accommodate patients' schedules and preferences. New patients are encouraged to call the facility at 732-240-3760 to schedule an initial consultation.

The facility's website, brightharbor.org, provides detailed information about the services offered, as well as helpful resources for patients and their families. Additionally, the website features an online contact form and a patient portal for convenient communication and appointment management.

Positive Aspects from Reviews

With an average rating of 2.4 out of 5 stars on Google My Business, Bright Harbor Healthcare has received a total of 40 reviews, highlighting both the facility's strengths and areas for improvement. Among the positive aspects mentioned in the reviews are:

• Knowledgeable and Caring Staff: Several patients praised the facility's staff for their professionalism, compassion, and dedication to helping them navigate their mental health journeys.
• Convenient Location: Many patients appreciated the facility's location in Downtown Toms River, noting that it was easily accessible by car and public transportation.
• Clean and Comfortable Facility: Some patients commended the facility for its cleanliness and comfortable atmosphere, which helped put them at ease during their appointments.

While Bright Harbor Healthcare has received mixed reviews, the positive aspects highlighted by patients demonstrate the facility's commitment to providing quality mental health care to the Toms River community. By focusing on the strengths mentioned in these reviews, the facility can continue to improve and better serve its patients.

👍 Reviews of Bright Harbor Healthcare

Renee B.

1/5

Horrible do not go there they don't care about their patients.. when I was prescribed the medication and I transferred to a new doctor they refused to fax over a report saying what my medication was so my doctor can continue prescribing it to me.. thank God it wasn't a serious medication because if it was other prescribed meds it could send someone into withdrawal and they don't care . Save yourself aggravation and go somewhere where they actually care about their patients

Isis D.

1/5

You’re better off going to hell for counseling, than coming to CREST. I used to work here, and it’s a shame how the business is run here at CREST. No, empathy for the clients. The director of this facility is not easy to speak to either. She always has an attitude, and blinks repeatedly when she's mad, annoyed, or frustrated. Favoritism occurs a lot here, and I'm starting to feel like it's also racist here as well. Even though this is crisis, we’re still working with human beings, who have feelings. The companies I currently work for genuinely care about the clients, and provide excellent service. I never write a review, unless it’s necessary. You’re better off seeking services somewhere else. Look at all of the reviews before coming here as a client, or trying to work here. Management here is awful as well. A lot of favoritism as I stated before.

Scott S.

5/5

They offer help to those that want and need a support system. It can not be an easy job to do every day, yet everyone there is understanding and kind.

Samantha C.

2/5

I really wanted to use their services but immediately was disappointed by the second appointment with them. Mental health services that people can easily access is really important otherwise they just won’t seek help. I showed up early for my appointment so I expected to wait a little bit but I don’t think a half hour wait for a scheduled appointment is professional. That’s all I needed to know about how they work with people. So it’s back to not seeking help because it’s just more stressful and a waste of your time more than anything else.

Kristin R.

1/5

If you want actual help from a psychiatrist do not see the woman they call "katie". I should have known when a Dr was referred too as her childhood name to run the other way. This woman is a joke and shouldn't have any credentials. If they try to book you with her- bc she's so low on clients they try to send everyone to her- RUN don't walk the other way. Ask for a different provider. She shouldn't be referred to as a doctor she is a total whack, I never should have wasted my time with this joke of a "dr". Lol

Kellee R.

2/5

The staff is nice, but the doctor, at least the one I saw, Dr. R is extremely rude for a doctor who is supposed to be helping people with their mental health. I recently lost my fiancé I don't need a doctor to scold me for not knowing the brand name of an antidepressant after already telling her that I don't like taking antidepressants as it is. I didn't realize she prescribed me an antidepressant I was on in the past and didn't react well to, and she told me not to come back saying I've already taken the next medication she prescribed. EXTREMELY RUDE!

Ignatius R.

1/5

My therapist dumped me via text after 4 years ... my appointments had become spotty as my therapist, i will refer to her as Laural Plarke because it would be indescreet to do otherwise, was cancelling an hour before in some cases. I think its wonderful to be offered a new and better job, its a good thing. Its a bad thing to think its ok to dismiss prior obligations to patients ... is it criminal? ... no, its just sleazy and irresponsible and at odds with being a good human ... what do you really expect from a company with a worse google rating than the IRS?

Bec W.

1/5

I should have read through these reviews before coming to CREST with my crisis because all they did was make my life harder and leave me with not enough antidepressants to last me until my appointment with my next prescriber. Who does that? When I reached out to them that I had only 3 days left, they basically said "oh well" because they discharged me for apparently not picking up calls from their case workers. I have proof I picked up calls. What do they expect around Christmas time? Any availability in my busy life I told them, nobody was available and I wouldn't get a call back. Now they use that as a crutch to not bridge meds. So you give a little bit and push people out to suffer. People with kids and a job they have to be there for. My reasoning for coming to CREST was that I felt too overwhelmed with my life. Now I have to find time to sit in an urgent care (who doesn't take my insurance). I suggest everyone report these people to dept of Health as well as anywhere that applies. Look at their track record!

Renee B.

1/5

Horrible do not go there they don't care about their patients.. when I was prescribed the medication and I transferred to a new doctor they refused to fax over a report saying what my medication was so my doctor can continue prescribing it to me.. thank God it wasn't a serious medication because if it was other prescribed meds it could send someone into withdrawal and they don't care . Save yourself aggravation and go somewhere where they actually care about their patients

Samantha C.

2/5

I really wanted to use their services but immediately was disappointed by the second appointment with them. Mental health services that people can easily access is really important otherwise they just won’t seek help. I showed up early for my appointment so I expected to wait a little bit but I don’t think a half hour wait for a scheduled appointment is professional. That’s all I needed to know about how they work with people. So it’s back to not seeking help because it’s just more stressful and a waste of your time more than anything else.

Scott S.

5/5

They offer help to those that want and need a support system. It can not be an easy job to do every day, yet everyone there is understanding and kind.

Kellee R.

2/5

The staff is nice, but the doctor, at least the one I saw, Dr. R is extremely rude for a doctor who is supposed to be helping people with their mental health. I recently lost my fiancé I don't need a doctor to scold me for not knowing the brand name of an antidepressant after already telling her that I don't like taking antidepressants as it is. I didn't realize she prescribed me an antidepressant I was on in the past and didn't react well to, and she told me not to come back saying I've already taken the next medication she prescribed. EXTREMELY RUDE!

Ignatius R.

1/5

My therapist dumped me via text after 4 years ... my appointments had become spotty as my therapist, i will refer to her as Laural Plarke because it would be indescreet to do otherwise, was cancelling an hour before in some cases. I think its wonderful to be offered a new and better job, its a good thing. Its a bad thing to think its ok to dismiss prior obligations to patients ... is it criminal? ... no, its just sleazy and irresponsible and at odds with being a good human ... what do you really expect from a company with a worse google rating than the IRS?