Dental Associates of Torrance - Torrance, California

William M.

I had a deep cleaning broken out into 2 sessions. For the second session, I requested not to do the irrigation to the dental assistant and the doctor. At least the dental assistant told the doctor that I did not want the irrigation. However, the doctor still went ahead with the irrigation ($70 per quadrant). I called the office and was informed that the doctor recommended the irrigation, but didn't tell me during the procedure. Pretty shady when the patient requested to specifically not do a service. I recommend for all future patients not to visit this office.

Arina G.

This is without exaggeration, the worst dental experience I had in 30+ years of my life. I just left after spending 5 HOURS at their office and all I got is a temporary crown!!!
They recommended to redo my root canal and put a crown on my tooth, then I saw their “specialist” for root canal that was afraid to work on my tooth because she wasn’t sure if she can remove the post so she refused to do the root canal and sent me to just put a crown over it, this is where it got worse… outside of 5 hour visit, their equipment wasn’t working working properly and instead of moving me to another chair they kept messing around with their tools. After the doctor started drilling my tooth the HEAD OF THE DRILLING TOOL BROKE OFF INSIDE OF MY MOUTH AND HIT MY UPPER TEETH. The assistant didn’t know what most things that the doctor was asking for were so the doc was getting more frustrated. I’m guessing things weren’t going smooth with the procedure since I sat there bleeding for a whole hour and doc kept saying “shit” from time to time which didn’t feel comforting 😢. I asked what was the issue but didn’t get any explanation. My impressions also needed to be done 3 times.
Needless to say, I cancelled all of my appointments after this. NEVER AGAIN!!!
I’m really hoping I won’t get any infection or serious side effects 🙏
Save your mouth, don’t come here!

Cedric I.

This place is a total scam!! I went in for a check up, was told I needed a lot of work done even tho I wasn’t in pain. Have been in pain ever since I left this office. Also with my insurance I was told that I only had to pay $130.50 out of pocket. I asked multiple times is that all before I left. Which they stated yes and Now I’m being asked to pay another $335 weeks after I left and have no idea what this charge is for. I’ve never had such a poor experience with a dental office. DO NOT COME HERE!! THEY WILL SCAM YOU OUT OF MONEY EVEN WITH INSURANCE

Gil M.

I had been referred to this place by Dental dental insurance. I went to get an estimate for a back crown that had come off and got damaged. My insurance provider told me it should cost me between $125 to no more than $495 for a crown replacement. Right after speaking to the dentist, the officer manager came in and gave me an estimate of $1,050. I told her that’s not possible it would cost me that much since the average price of a simple crown replacement is $1,000 but not with my HMO insurance. I questioned them about it and She came back saying all depends on the insurance and it would take up to 8 weeks to get a pre-approval. They didn’t bother to review the insurance guidelines of their provider nor even bothered to call and find out how much it would cost me for the crown. They tried to bait and switch and upsell me into a $1,050 crown that shouldn’t have cost me no more than $495.
I will definitely not go back there and wouldn’t recommend this dental office to anyone. If they tried to pull a fast one on a cancer patient, which They knew I was going through chemotherapy, These crooks will do it to anyone else. I am going to report their unethical conduct to Delta Dental insurance.

M P.

The worst dental experience I have ever had. I made an appointment for a standard cleaning at 9am, and I did not get called in until 10:30am. They took X-rays and brought me into another room.

The insurance lady came over and told me the Doctor recommends getting a deep clean and liquid antibiotics, and it would cost me $1200. I let her know I would just like to proceed with my standard cleaning as my insurance covers this. She responded by saying "the doctor can't clean your teeth until you pay for the deep clean and antibiotics." I asked why, and she said the doctor needs to protect themselves as my teeth can get infected unless I pay for a deep clean. I then asked her if I could have the doctor just do a short floss and polish. She responded "why would the dentist floss your teeth, I just told you they are not going to work on you." I responded maybe they would clean my teeth since that is what dentists do and that's what my appointment was for, and told her I would no longer speak to her, and asked for the Doctor. She said the doctor was with another patient and I would have to wait. The doctor finally came over and gave me a 5 minute cleaning. The only bright spot was the hygienist. I don't understand how the woman who tells you the cost still has a job..... She is losing this business customers for sure.

Catalina R.

I would like to thank Doris (Manager) from the bottom of my heart for helping me fix an issue I had, she knew I was not satisfied with the previous cosmetic work I had done, and she went the whole nine yards to fix it and make me believe in Dental associates again, I allowed them to continue working on me just because of her, she is more humane and understands your concerns, Doris, Thank you so much and yes I would definitely continue being a regular customer. I really recommend them.

Stephanie L.

I had quick and comfortable wisdom teeth removal surgery. I was originally very frightened and the dentist and dental assistant patiently made sure that I was okay while doing the extraction. They offered to let me play music, gave me breaks with water and ensured that I felt safe and comfortable before continuing, thank you again.

Paula D.

My husband and signed up to this office last year. We have been there couple of times for cleaning and they suggested additional treatment outside of our copay, were we had to pay. Also they suggested a antibiotic treatment that cost $1000 were our daughter got it for lest than half in San Diego.
My husband received a collector's bill, eventhough he had paid everything. The office told him not to worry about it, until we got the bill 3 times, and the manager who told him that his account was ok was no longer working there. No one was responsable for this claim, until many phone calls and the insistance of my husband that it got cleared.
We are changing dentist and it's been 2 months since we requested our records and xrays and to this day we have not receive them.