Dinuba Orthodontics

A Gemini

Terrible customer service with the lady upfront. Unsure of her name but she has tattooed eyebrows. Giving the incorrect information and wasting time, she needs to learn how to provide correct information. One day she says it’s a certain amount to pay the next appointment she states a different amount. Then refuses the appointment due to taking too long when we arrived on time for the appointment. How are you going to change it everytime? Do your due diligence and provide correct information so everything runs as it should.

bun

My bracket kept coming off in the same place every visit. They say to wait 1-2 days before wearing my bands but I waited 3 days and it still came off. I don't eat anything chewy, hard, or sticky and I clean my teeth pretty well. The lady who replaced my bracket didn't seem like she wanted to do her job. She was sighing and hurting my gums with the bonding light, she was also making sure she got paid for this. She kept talking to her friend and stopping to talk to her while I was waiting to get my bracket fixed. ? PS the Ortho himself is good it's just his assistants.

Newsomtyrant

My daughter went to this orthodontist and they were ready to pull teeth give her braces and give us $160 monthly payment to cover the bill, All I have to say is get a second opinion because today she went to another orthodontist and they said if they would’ve pulled her teeth it would have been too early and she would have had additional problems. I wish I could have a blank check at the customers expense, but then that would be morally wrong. I wish there were less stars to pick from.

M E

Bad customer service they blame you for the mistakes they make. They made my child bleed because they were rough on her and then say it’s her fault that happened, I try to file a complaint and they don’t care also I asked to speak to the dentist and complain but you have to get through the manager Maria first only to tell you he’s to busy to get back to you . The dentist may be a good Dr but unfortunately the front desk / management is giving his business a bad report because in reality they are the face of the company.

Jackie Rodriguez

Horrible service! They give me an appointment but get attended one hour+ to be called out just to wait for them to stop talking until their ready to attend me

Joe Ray

Great place! Great Doctor! My daughter is so happy now, her teeth and mouth look great.

Alex

Good place

Rico Padilla