Family Orthodontics of Dublin - Dublin, California

Lilian K.

After getting several opinions on how to fix my open bite, I decided to do treatment with Dr. Hsieh. I remember how thorough she was with analyzing my teeth, and I felt that I would get the most individualized treatment with Family Orthodontics. I am extremely happy with the end result, I have a much better bite and am more confident in my smile. Aside from the teeth, the orthodontics helped balance out my face shape nicely. Definitely one of the best personal/health decisions I've made was pursuing this treatment.

A B.

My dentist recommended preventive braces and evaluation with Dr. Hsieh. The initial visit was detailed and focused on answering my questions. I was provided with reading materials and process explanation that set rationale expectations. The cost was reasonable.

The next 2.5 years of braces check up every 4-6 weeks was meticulous. Every evaluation was personally performed by Dr. Hsieh. I felt very comfortable during the entire treatment course. Before and after every session, I was given instructions, opportunity to discuss and ask questions.

The dental assistants were as caring and meticulous as the orthodontist. I found that the office space and operating area was kept very clean and standard precautions were being taken while providing therapy. The equipments utilized appeared suitable to help the intended outcome.

The office staff is great and made reasonable attempts to adjust to my schedule. The phone calls were answered in reasonable time frame.

I must say, it is challenging to pull through 2.5 + years of consistent satisfactory experience. However, Dr. Hsieh's team has managed to achieve it.

In summary, I recommend Family Orthodontics of Dublin and Dr. Hsieh.

Kelli G.

I love my smile. I’m an adult who got braces at an older age, and I have no regrets. My teeth are beautiful. They are super professional. I would recommend this this orthodontist to anyone!

Thanks so much for such a wonderful experience.

Christina M.

I've been a patient of Family Orthodontics of Dublin under Dr. Hsieh's care for a few years now. I've spent most of my life on various orthodontic treatments plans at a lot of different offices. She's been by far, the best Orthodontist I've had. She's kind and listens, and is meticulous. She also spends a good amount of time with her patients, something a lot of other Orthodontics I've been to do not. I'll refer anyone here, and plan to take my children here when their time comes.

Jen

Dr. Hsieh and her entire team are wonderful. The office is extremely clean, and each staff member caring and professional. They are upfront and clear about treatment needs and costs, and you can tell that they truly are looking for a plan that best serves each patient. We are very happy with Family Orthodontics of Dublin!

Leigh R.

I did my invisaline treatment with Dr Hsieh and her staff and am 110% happy with my results. I had an overbite and crowding in my top-teeth which was corrected in 2.5 years... it would have been faster, but Dr Hsieh suggested I do a 2nd refinement to make it “perfect” and I am glad I did! This was included in my treatment fee (I wasnt charged extra for the second refinement). She really takes care of her patients and I felt like I was in good hands the whole time. I highly recommend her for orthodontic treatments. It has been over a year since I finished my treatment but she still has me come in every 5-6 months to check my status - all of this is included in my treatment fee (I never had to pay more). Dr Hsieh and the staff (Melanie helped me the most times), and the front desk Emilia are wonderful and friendly people. Scheduling is easy and I never had issues with billing or payments! Thank you Family Ortho for a great experience.

A K.

Dr. Hsieh and her team changed my life! I came in with a severe underbite and needed maxillofacial surgery throughout the course of my treatment. Dr. Hsieh went above and beyond communicating with my oral surgeon and keeping great communication throughout treatment. She was honest and thorough and wants the best for all of her patients. Her staff is so kind and willing to accommodate my busy travel schedule and even when brackets or wires got loose, were able to accommodate me very well.

Today I got my braces off and although I am overjoyed with the results, I am a bit sad as I won't be seeing the lovely team as frequently. If you are hesitant about finding a good ortho or are on the fence of getting orthodontia, I urge you to even give Family Orthodontics of Dublin a call. They've changed my life for the better.

Thank you team!!!!!!

Andrew L.

My experience with them has been really good so far. My case is an edge case where 3/4 orthodontists recommended Jaw Surgery which is a hell of a process (3 years, moderate chance of something going wrong) and Dr. Hsieh was the 1 out of the 4 who said she believed she could fix my issue with a non-surgical treatment. I'm not completely finished yet so I'll provide the update once i'm done but things are going well and I'm really glad to have picked them. I was even in Miami at the time I decided to pick them and although the trek back and forth is not ideal, they have been really flexible about the timing and have made it work.