Fergus Orthodontics PLLC - Jonesboro, Arkansas

Jackie Dotson

Both of my children have been treated at Fergus and I have been pleased with our experience with them. The staff is always super friendly, helpful, and informative about treatment, options, and any questions you might have. They're very child friendly and take great care in explaining things to them so that they understand and do not get scared or worried about their treatments. Excellent place for orthodontics and I highly recommend them.

Danielle Lynch

Kristie goes above and beyond for me every visit. I have brackets broken most of the time and she is so polite about it. I know I add to her daily workload but she doesn’t complain and just does what is best for me. Can’t recommend them enough

Courtney Watkins

I had a two year treatment with Dr Fergus. Dr Fergus, her staff, treatment coordinator, and office manager were all so kind and helpful. They answered any questions and did everything they could to meet any accommodations I requested. I would never recommend anyone to go anywhere else! We will be always be Fergus customers for any orthodontic needs.

Kaswana ware

I was amazed at the great service at Fergus Ortho. I felt very welcome from the time of entry , until departure. My children also enjoyed the arcade room! Looking forward to having my treatment done with these guys!

Tracey Howard

We were so impressed with Dr. Fergus and her staff! Everyone there is so nice and welcoming. We look forward to getting our daughter's treatment started here! Such a great staff and atmosphere!!

Heidi Schmidt

Dr Fergus and the staff are great with my boys! The only issue I have had was with the office manager and I started a new job and I was awaiting my employer contribution to my HSA. I literally have nothing else I normally use this money for so I was pretty excited to be able to apply it to their treatment. However when my employer failed to deposit it within 60 days, the office manager talked to me like dirt! After trying to coordinate what a monthly payment would be without this money and me getting increasingly frustrated because I have nothing else to do with my employer contribution, she all the sudden says we can do a yearly payment at the end of the year! Keep in mind, I had offered her a credit card number 3 times on the phone for a down payment prior because she was acting like she needed money ASAP and then all the sudden it’s ok to wait?!

Long story short, I was ok to pay whatever I needed to to wait until the employer contribution came in... she literally refused and talked to me like I was avoiding paying... I would recommend Dr Fergus, I do however caution if your trying to use an HSA to pay.

Danielle Koller

Watch your insurance! They would not run mine after me asking several times to run it, they told me they would not cover my daughter tongue tamers anyways. Found out this week that they did run my insurance and they did cover part of it! They billed me $440 but they only billed insurance $350? So now it seems instead of giving a refund they are going to re-bill my insurance because someone didn't bill it right? I'm sorry but that's just odd to me. Do your customers right and hold to your "pricing"

Amber Haynie

Dr. Fergus and staff are always so kind and caring. Myself and all of my kids use her. I wouldn't go anywhere else!