Harbor City Modern Dentistry - Harbor City, California

Delma F.

First I want to say at the dentist himself is amazing Dr Ji, also Amy was wonderful and very nice and offered great customer service. The office manager made it very clear I was paying for same day service. And fixing the one tooth that broke.
Then I want to make it very clear that I’m very dissatisfied with the service that I received from the front office being the manager! The services that I need were, I have dentures and I needed one of the teeth to be fixed. I was told by the office manager that it would be $250 for a same-day service. I dropped my dentures off at 8 AM and was told I would receive a call when they arrived that same day. I did not receive a call and I went to the office at 5 PM and was told by the office manager that I had a conversation with somebody regarding this issue and was told that I would not be receiving my dentures the same day. I never received a call from anybody at that office that same day ,Then the office manager told me to come back at 8 AM the following morning. Where I picked up my dentures. And was not reimbursed for any amount for the same day service the dentures are amazing. The dentures were fixed nicely. I was not happy with the service I received at this dentist office. Now I know why there was never anybody in the office when I went in the office ( patients) I am filing a grievance with my insurance company regarding the service services and I am going to demand that I receive a partial refund as I did pay for same-day service! Be aware. That’s the office manager is the only person that can tell you how much your bill is going to be. Which there should be a basic fee for a service. My insurance company. Is following up with the service that I received. ( Grievance)

Amanda P.

Let me tell you, I dread going to the dentist. I have never had a great experience with dentists in the past and most recently had the worst experience at my last dentist office. Not with the care of the dentists but the back office staff who seemed to always over quote me for my care. I would end up having to file complaints in order to get my money that was owed back to me. With that being said, I decided to search for a new dentist this year and was told to try Harbor City Modern Dentistry by my mom (thanks mom!). I walked in not knowing what to expect and with little faith in the dental care system from past experience.

I was utterly overwhelmed with how professional and courteous the staff were during my entire appointment. From check in (Crystal), to x-rays (George), to the most pleasant consultation ever (Dr. Ji). The entire staff treated me with such care and respect at every interval in my visit. I was blown away that I walked in there thinking that the most I would get out of my visit was some x-rays and a consultation and walked out with all my problem areas attended to. When Dr. Ji told me that he could take care of my deep cleaning and a permanent crown right then and there, I was floored. I couldn't believe my ears!!! Crystal came in and explained my benefits coverage and out of pocket costs thoroughly and patiently. She seemed like she really cared and didn't push me into a decision like some other dental offices in my past. Of course I proceeded with my treatment and was impressed with how gentle and delicate the procedures went. Dr. Ji is amazing and I am so glad to have found him. George was super awesome as well, you can tell he enjoys his job with how he cares for the patients. He continued to check on me and ask if I was ok, a very personalized experience. This place has renewed my faith in the dental care system and I hope these wonderful individuals stay here for many more years to come. I think I found me and my family's forever dentist!!!!

Thank you again,
Amanda

annie K.

Very pleasant and good experience with care.
Dr. Minhyung Ji' clear and through exam and guide for caring my teeth was helpful. In addition, I had a deep teeth cleaning by Ahmed Attia, a dental hygienist. I had no discomfort during the procedure. Thank you for the gentle and thoughtful treatment!!

Brooke L.

Best Dentist on the planet! Dr Ji is truly one of a kind. Desiree took my X-rays as well as really took the time to show me all my pictures. I will come here for everything!!!!!!!!!!!

Marlene B.

I always have a great experience here, all things considered. The staff are very friendly, curtious and knowledgeable. Everything is explained well. I like the fact that all services are provide in the office, i.e. the root canal, etc. I recommend this office over any of the previous dental offices that I have been to.

Eric M.

Dr. Ji helped fit me in his schedule when I needed to be seen urgently. He was very professional, nice, and made the experience overall a comforting visit. Would highly recommend!

Covered I. S.

I went in for emergency dental work, and they were very accommodating, gentle, and so friendly! Crystal went out of her way to help me with my insurance information and I am truly grateful!

Patricia G.

Truly one of the best experiences I have had at a dental office! Check in was super quick and easy as they send you a link ahead of your scheduled appointment so no paperwork in office. Dr Ji was super informative and really made me feel at ease with my treatment. The whole team was great and very personable. Actually thinking about it now from the get go it felt like I was just visiting a bunch of friends that happened to be at a dental office lol. I highly recommend them!