Janette Pinedo D.D.S. - Torrance, California

Dr. Janette Pinedo D.D.S. is a highly-regarded dentist located at 25550 Hawthorne Blvd STE 102, Torrance, CA 90505. Her practice specializes in providing exceptional dental care and services to patients in the area. To contact Dr. Pinedo, you can call her at 05308800 or visit her website at janettepinedodds.com.

The practice offers a wide range of specialties, with dentistry being the primary focus. Some notable points of interest include the fact that the practice is women-owned, offers language assistance, and provides accessibility features such as wheelchair accessible entrance, parking lot, and restroom facilities. Additionally, the practice is known for being LGBTQ+ friendly and a safe space for the transgender community.

With a strong emphasis on patient care and satisfaction, Dr. Pinedo and her team have earned a remarkable reputation. The practice has received 97 reviews on Google My Business, and the average rating stands at an impressive 4.9/5 stars.

👍 Reviews of Janette Pinedo D.D.S.

Ernesto M.

1/5

I was a regular going on nine years. I had the pleasure of being assisted by Dr Pinedo herself as well as Dr Mann. Both of them were always a pleasure, as were the hygienists who assisted me. My biggest issue was never with the work provided to me but the billing and the front office worker Sandra. In 2023 I decided to get Invisalign and was given a print out of the cost. A portion to be paid by me and the rest through my insurance. Sandra had me sign the paper and I paid my portion and under the assumption everything was taken care of. Over a year later and Sandra finally tells me that there’s an issue with my insurance. Apparently my insurance pays out every 6 months and not all up front to the dental office. They apparently paid out the first half and the second half was to be sent in march or April of 2024. In November my job allows us to change plans for the upcoming year and since I was under the assumption that everything had been taken care of for my Invisalign, I switched to an alternative plan(same insurance) that was cheaper since because the payout of ortho was less. I spoke to my insurance and they told me that Sandra had failed to communicate this information to me. That they told her about the spread out payment and she was to inform me to not change plans for the upcoming year. When I bring the issue to Sandra’s attention, it’s always the same “let me talk to Rosie. Let me talk to Dr. Mann. Let me talk to Dr. Pinedo. I will call you back tomorrow. “ She never reached out like she said she would and it wasn’t until I had my next scheduled visit for a cleaning (feb 7, 2025) that it was brought to my attention that it had still not been resolved. Sandra takes me into the office and spends minutes apologizing but never taking any accountability. She told me she understood it was not my fault but ultimately it was still up to me to pay what my insurance did not. I asked for my medical records, which she refused to give me even after I paid the balance right then and there, and was told to give her a call when I found a new dentist and she would send it to them but not give to me. I may not know her personally and I’m sure she’s a pleasant person outside of work, but she’s the reason I decided to go elsewhere. She did a terrible job of following up and her apologies are completely worthless since she takes no accountability on her end. Who knows if she even brought these issues up to Dr. Pinedo or Dr. Mann as her memory isn’t the greatest and her follow ups are atrocious. Be wary if Sandra is the one assisting you.

Catrina R.

5/5

Great experience! Very kind and welcoming staff! The waiting room is beautiful and the office has new and upgraded technology. The exam chairs have a massage function, which really helped me relax even through some nervousness. The hygienist was very gentle and kind and patient, which made the whole experience very enjoyable. The dentist was very knowledgeable and informative and took the time to explain my treatment plan in detail. I never felt rushed or pressured. I would 100% (and have) recommend their offices to my friends and family.

Joseph G.

5/5

Dr. Pinedo is the best dentist I have ever had. She is incredibly skilled and knowledgeable. She was able to help me fix my smile before my wedding. I highly recommend going to see her for any of your dental needs.

Carolyn T.

5/5

My Teeth and Gums have been taken care of for double digit Years. Dr. Pinedo and her Staff provides Awesome, Professional, Satisfying, Knowledgeable, Dental Care. I'm always pleased after every visit. It's always a Family affair seemingly so.

Joanne C.

5/5

My first visit was very good. Natalie, the front desk staff, was exceptionally helpful in helping us with our appointments and the transition from our former dental office. Very upbeat and cooperative. Elma, the hygienist was thorough and always concerned about my comfort and understanding of what she was doing. Dr. Lori Mann, was also thorough and explained the diagnosis after viewing the X-rays. I am looking forward to meeting Dr. Pinedo as she was the doctor to whom we were originally referred. So far so good!

Laurie L.

5/5

Dr. Pinedo is the best dentist I’ve ever had! She did an amazing job changing my smile with Invisalign. She was extremely meticulous and made sure the result was up to her standards. Everyone in the office is kind and caring - makes going to the dentist a positive experience!

allen J.

5/5

I came to this office for a second opinion for a problem crown I had. It was a most pleasant experience. The front office was warm and friendly from the first call I made. Dr Pinedo examined my crown and gave me first class attention, addressing my concerns, giving me solutions, and making me feel quite comfortable throughout the process. She was very professional! I feel I made the right decision going there. It may be time to change dentists!

Dana M.

5/5

I highly recommend Jeanette Pinedo,s dental office. Every single person who works there that I have come across, from the receptionists, to the hygienists, to Dr. Pinedo herself, has been exceptionally kind and caring. They let you know the fees ahead of time and explain the procedures thoroughly. Best dental care I have ever received!