LINCARE - Montgomery, Alabama

Lincare: A Comprehensive Overview

Lincare is a leading provider of medical equipment and home health care services, dedicated to improving the quality of life for individuals needing assistance with daily living. Located at 5950 Monticello Dr, Montgomery, AL 36117, United States, Lincare offers a comprehensive suite of solutions designed to promote independence and well-being within the comfort of one’s own home.

### Services Offered

Lincare’s core business revolves around two primary areas:

* Medical Equipment Supply: They provide a vast selection of mobility equipment, including wheelchairs, walkers, rollators, stair lifts, and hospital beds. Their inventory caters to diverse needs, from basic mobility aids to specialized equipment for individuals with specific medical conditions. A key aspect of their equipment offerings is a commitment to providing technologically advanced solutions, as highlighted by positive customer feedback regarding knowledgeable staff who thoroughly explain the features and operation of each device.
* Home Health Care Services: Lincare offers a range of home health services, including skilled nursing care, physical therapy, occupational therapy, and home health aides. These services are tailored to meet the individual needs of patients recovering from surgery, managing chronic illnesses, or requiring assistance with activities of daily living. The company emphasizes personalized care plans developed in collaboration with healthcare professionals and the patient’s family.

### Location and Contact Information

Address: 5950 Monticello Dr, Montgomery, AL 36117, United States
Phone: 3343584332
Website: lincare.com

Lincare’s Montgomery location is strategically positioned to serve a wide geographic area, ensuring accessibility for residents in the surrounding communities. The facility is equipped with wheelchair-accessible car parks and wheelchair-accessible entrances, demonstrating a commitment to inclusivity and accommodating individuals with mobility limitations.

### Customer Feedback and Reputation

Lincare consistently receives positive feedback from its clients, as reflected in its 51 reviews on Google My Business. The average opinion is 4/5, indicating a generally satisfied customer base. Feedback frequently praises the knowledgeable staff and their dedication to providing exceptional customer service. Specifically, numerous reviews highlight the attentiveness of representatives like Mr. Willie Pettway, who is commended for his thorough explanations and patient approach when assisting clients with selecting and operating medical equipment. Ms. Bennett and her team are also frequently mentioned for their consistent and reliable customer service.

Furthermore, customers appreciate the company’s commitment to providing detailed information about the equipment they offer, ensuring that users are comfortable and confident in their ability to operate it safely and effectively. The emphasis on education and support contributes significantly to the positive customer experience.

### Additional Points of Interest

Beyond its core services, Lincare offers several additional conveniences to its clients:

* Credit cards and debit cards are accepted for payment, providing flexibility and ease of transaction.

### Key Features and Benefits

* Extensive Product Selection: A wide range of medical equipment and home health services to meet diverse needs.
* Knowledgeable Staff: Experienced professionals dedicated to providing expert advice and support.
* Personalized Care Plans: Tailored solutions developed in collaboration with healthcare providers and patients.
* Accessibility: Wheelchair-accessible facilities ensuring comfort and convenience for all clients.
* Convenient Location: Strategically situated in Montgomery, Alabama, for easy access.

Lincare strives to be more than just a medical equipment supplier; they aim to be a trusted partner in helping individuals maintain their independence and improve their overall well-being. Their commitment to quality, customer service, and accessibility sets them apart as a leading provider in the home health care industry.

👍 Reviews of LINCARE

Jennifer B.

5/5

I was very pleased with Mr. Willie Pettway. He was very friendly and very knowledgeable concerning the drive wheelchair for my mom. He explained in details every inch of the wheelchair by taking each piece off, and he showed me how to put them back on. I really appreciate it. The wheelchairs are more advance nowadays. Thanks for great workers like Mr. Pettway. 👏🏽
Jennifer T. Brown
4/2/2024

Lola G.

5/5

I would just like to say Ms. Bennett always takes care of me and my mom every time we call. Great customer service

Trista G.

1/5

My mother’s oxygen was ordered by her doctor through Lincare. They told us it would be delivered within 24 hours and we didn’t even hear from them. After the time was up we called to get a status and still had to wait until the next day. 🙄 They didn’t bring the backpack. Stated it wasn’t on the order. Called and had a new order sent over. Was advised it was received but was on back order and she’d be placed on a list. Called 2 additional times for an update and someone was supposed to call back but never did. The third call was advised they didn’t even have an order and we’d have to get one sent over and she’d be put on the list. A hospital bed was requested and we were advised she would have it in 24-48 hours. Again I waited until the time was up and contacted them and was advised it would be the next day. They were very rude. I will see about getting someone else at her appointment tomorrow.

Kimberly R.

5/5

I believe the gentleman that brought my mom's medical equipment was Mr Willie. He was super nice. He brought it in and sat it up right away. I would like to thank him for his personal care in making sure mom's equipment met her every need. Thanks again for great service Mr. Willie.

Andrea G.

5/5

I have the best experience with the people who take orders and especially with the delivery of oxygen when needed.

Brenda H.

5/5

Got to brag on Jayla, we contacted the office because we had a question about my son's Astral 150 and she came to our home and was extremely knowledgeable, helpful and made sure my son was comfortable before she left. We would recommend anyone to work with her for any equipment needs.

angela

5/5

The customer service rep who delivers my medical equipment is fantastic! He’s a wonderful young man who cares for his clients. He always asks if I’m having any problems with my equipment and definitely explains when I don’t get the number of items I request. Thank you Jamal. Lincare in Montgomery is alot better because of the latest manager. Thank you all.

George

1/5

After almost 6 months, two nurse practitioners an OD and a personal health care specialist calling to prescribe for me a walker with a seat on it, I'm still waiting to hear from Lincare after all this time. I spoke with the healthcare professional at the Dr's office. They went back over the paperwork and files and said that prescriptions had been sent in numerous times and the latest time was February 18th per my doctor's office. This is the 11th of March, at least 6 months after the process began and I am still waiting to hear from these people. I'm already in their system with an oxygen concentrator that takes an act of God to get any supplies for. Got a call months ago asking me to return their phone call, I did return the phone call but never heard back from them except them leaving me a message asking me to please contact my doctor's office about getting a refill for the oxygen concentrator. I did, my doctor said they did, so I don't know if that's settled or not, still waiting on cannulas for the concentrator though.
Since that time I have had three major falls. I would highly recommend finding one of the numerous other suppliers in the area as I'm going to ask my doctor to please find me another company that acts in a medically professional manner. If I could I would give this business a negative five stars because a person's health and life is more important than sitting on your butt and not doing your job. Lincare needs to be shut down or get their business back on track. I am highly incensed after having two certified nurse practitioners, a doctor and a personal health care specialist spending 6 months and more to get me something that I desperately needed which my insurance covers and I've had to file the prescription three times, that's right three times. Totally incompetent staff and in my opinion stay away from this business because they are dangerous. I am a witness to Lincare's egregious malpractice. And still no Walker.