Opelika Dental Associates - Opelika, Alabama

Hollie C.

Dr. Cochran and her staff are absolutely amazing. So compassionate and caring. They fit me in the day before Thanksgiving for an issue. I was struggling with. They have also taken such good care of both of my boys ever since we relocated to Auburn. I appreciate them and highly recommend them!

Deb H.

Let’s list just a few of the issues I had with this office on my first appointment, not happy:

1. Never cleaned my teeth
2. Dentist never looked at my teeth to verify work needing to be done or opinions
3. Authorization for husband was not followed up as to why claim was denied (the insurance company requires gum probing be done prior to authorization for deep cleaning to verify work) no due diligence
4. Dental Hygienist issues, oh boy on this one:
5. Bad mouthed my old Hygienist (which I loved)
6. Would “absolutely not do deep cleaning without shots given” (Procedure can in fact be done without shots, depends on patient) not my first rodeo on this one!
7. Said it was up to the insurance company to approve all quads be done at the same time (again, not true per insurance company, it’s up to the hygienist and is always approved for all quads to be done at one time if patient request)
8. Office manager and hygienist didn’t know about dental paste (Triamcinolone) and asked me how and when did I use it, wanted to see the box or pull it up online to see the instructions (why didn’t the dentist herself get involved)
9. Was told we needed deep cleaning yet when I called to make the appointment they didn’t know about the procedures were needing to be done nor the claim was denied, WHAT?

This is just a few issues and I didn’t feel comfortable about the knowledge of this office or their professionalism.

Mason L.

I strongly advise against choosing this office for Invisalign treatment. The staff demonstrated a lack of professionalism and seemed unconcerned with the health or positioning of my teeth. Upon sitting down, an employee immediately began discussing pricing, which turned out to be $1,000 more than what two reputable orthodontists in town, Dr. Sprayberry and Dr. Shelley, charge. When I questioned how they could provide a price estimate without first examining my teeth, the employee responded that it was “just standard pricing.” Despite having a simple case, they attempted to charge me for comprehensive Invisalign treatment without any understanding of my current dental alignment. I recommend avoiding this office for Invisalign—and possibly for other services as well.

Mason L.

Avoid this dentist at all costs. After sharing my experience from an Invisalign consultation, they claimed I wasn’t a patient in response to my review. Of course, I’m not a patient—I left when they gave me a price without examining my teeth first. This unprofessional and unethical conduct will be reported to Invisalign and the Board of Dental Examiners of Alabama.

Greta Y.

Great staff! Everyone there is friendly and helpful. I also appreciate the dentist’s least-to-most invasive approach to treatment of problems. She doesn’t advise you to have procedures that can wait or can be avoided entirely. I trust her completely to do what is best for my dental health.

George O.

My First time at this Dentist! Very Impressed by how I was treated! Brand New Facility and Fully Staffed with Caring People. I liked that they explained the procedure and the cost associated with it! Dr. Johnson was Very Nice and Took Great Care of me! I would Highly recommend this Dental Clinic to anyone in need!

Julianne S.

I went to Opelika Dental last week for the removal of two teeth. The office staff was great. My hygienist was also great. I even had a great experience with Dr Dodson during this process. The problem arose the following day. I felt terrible. My temp spiked to 103. I never get fevers. I was experiencing tremendous pain. I called the office to let them know. I was told that since my temp was so high I must have a virus and should go to my primary doctor or urgent care. I asked over and over about maybe it was an infection in my tooth They said no it had to be something else and would not see me. I was shocked. I think I even called them three times because I kept talking to different people to make sure someone wasn’t just getting it wrong. Same answer. That same day I spoke to another dentist in town, explained the situation, and he agreed to see me the following day. He took a look, saw that I had “dry socket” which is really painful and not uncommon to get after an extraction. He prescribed an antibiotic and by the next day I felt 100% better. The following day Opelika Dental called to ask how I was feeling?! Unbelievable.
They would not call in antibiotics, no pain meds or concern for a 102 temp. Made me feel like a crazy person!! I was not and still not sick from a “pre existing” virus or illness.

Wanda L.

With the economy being Shaky and prices sky Rocketing, I find myself seeking the best facility where I will get the care I need at the most affordable prices. A place that care about me as a patient and not just a dollar, so I prayed and God led me here. Mainly a one stop shop. Amanda Shay & Dr Johnson was welcoming. They listened to the issues I was having and was very attentive and the facility provided me an affordable treatment. I'm very happy with my choice.