Rancho Penasquitos Dentistry - San Diego, California

llanhaus

It’s puzzling to see so many great reviews here. Both my husband and I had the absolutely worst experience with a dental office, ever. I should have walked away from the first appointment but could not imagine the extent of malpractice here. Dr Jiang placed a faulty crown on my implant, denied doing so and the office staff charged 3x the typical price after insurance. They also either don’t understand basic accounting or pretend to not understand it. It took 6 months to get refunded through a grievance filed with my insurance and FSA card. The office contested it and it had to go through arbitration. They are only experts at taking advantage of honest people. It all ended well for us but, if I knew, I would have definitely avoided the whole experience.

Vicki S.

As a new patient with Delta Dental insurance, I had a great experience at Rancho Penasquitos Dentistry. I let them know ahead of time that I only wanted what was covered by my insurance. Dr. Jiang and the staff were wonderful. They did thorough ex-rays, exam, and a teeth cleaning. Suggested a replacement filling to solve a gap between teeth issue, that I may have done in the future. They were willingly respectful of staying with in my insurance coverage. I look forward to continuing as a patient in this office far into the future.

Catie C.

Very happy with my experience here; office was very clean and professional. Went for a regular cleaning and when other issues arised with my teeth, Dr. Dawson took the time to explained what was needed and allowed for many questions before she proceeded with the additional work.

Very pleased with the office, will remain longtime patient here.

Cheryl P.

I recently moved back to San Diego and had been looking for a new dental office. I came across Rancho Penasquitos Dentistry and from the moment I called they’ve had great customer service. My appointment was with Dr. Jiang and he is very knowledgeable and friendly. He made me feel comfortable throughout the visit and helped explain their process and checked how I felt. I highly recommend Dr. Jiang and this office!

Tammy C.

Just started with Delta Care USA and did extensive reading of reviews before picking this practice. My experience there today was not good. There was no warmth or personal interest shown me by one member of the staff. Dr. Dawson, the hygienist, the front desk staff, and the financial person who went over the charges of the procedures they recommended had no bedside manner, not rude but not warm. I wanted a cleaning only since I just had full xrays 6 months ago, which I shared, but was pressured to let them do new xrays and deep cleaning with laser treatment and to begin a 3 to 4 month schedule. I left my prior dentist due to cost since she didn't accept my new insurance and made that clear, but was still shown a proposal that would have cost more than just paying cash at my prior dental office. It felt like being scolded when I repeatedly said I just want what insurance covers. The worst part was waiting 40 minutes for the hygienist. I arrived at 8:15 and didn't leave until 10:30. The office was clean and the equipment up to date, so that was a plus. Left feeling disappointed and stressed.

Yang J.

Dr. Steven Jiang is the kindest and most caring dentist I’ve ever met. I was initially worried about the procedure and unfamiliar with dental terminology, but he took the time to explain everything in detail, both in English and Mandarin, ensuring I fully understood. He made me feel at ease, constantly checking on me throughout the procedure. Thanks to his expertise and compassion, I was able to get all my fillings done with minimal pain and no anxiety. I’m truly grateful for his care!

Krishna P.

I highly recommend this clinic! My confidence changed after my visit with Dr. Jiang, I had struggled with tooth discoloration since 5yo and forcing my smile to remain a certain way. I never thought I could smile wholeheartedly until Dr. Jiang took care of my teeth. He was the nicest dentist I’ve ever met. The process was painless, detail-oriented, and doc took his time with my teeth. The team was also quite involved in making sure that I had a good experience, including working with me financially. I appreciate this clinic and staff, I also met Alexis, Gabby, Kalina, and Dr. Zhao who were delightful! Will definitely refer others here!!

Einar E.

Dr. Zhao has been my dentist for years and I can't say enough good things about having her as part of my care team. I trust her completely and I am at ease knowing my dental care is in her hands. She could tell me to chew dirt for cavity prevention and I'd do it.

Additionally, Charlene has been my hygienist for years and I've experienced such a difference with her and other hygienists I've worked with in the past. She has such a gentle touch (I barely feel she's cleaning my teeth!) but is comprehensive and thorough with her work. You can tell she genuinely cares about you and wants the best cleaning experience for you.

Every time I go to the office, I am greeted as if I am family (even if they've never met me). The dental assistants and other technicians are also so kind and it's a really fun environment to be in. I highly recommend the Rancho Penasquitos Dentistry team!!