Sunwest Dental Group - Long Beach, California

Overview of Sunwest Dental Group

Sunwest Dental Group, located at Address: 5469 E Carson St, Long Beach, CA 90808, United States, is a dental practice committed to providing quality dental care. With a phone number readily available at 5629821333, patients can easily reach out for assistance or to schedule appointments. The practice specializes in Dentistry, ensuring that all your dental needs are met by skilled dentists.

Facilities and Services

Sunwest Dental Group prides itself on being fully wheelchair-accessible, making it convenient for patients with mobility issues. The clinic offers a wheelchair-accessible car park, entrance, and toilet, ensuring that everyone can receive the care they need comfortably. For those who require appointments, the clinic strongly recommends scheduling in advance. Despite this, they have shown flexibility and kindness by providing a referral promptly when walk-ins were initially met with a locked door.

Customer Service and Ratings

The service at Sunwest Dental Group has been widely appreciated, as evidenced by the 17 reviews on Google My Business, which yield an average opinion of 4.2/5. A standout experience was shared by a patient who was welcomed quickly despite the clinic's policy of appointments only. The staff's ability to understand the situation and offer a timely referral was commendable, showcasing the team's commitment to patient care beyond their standard operating hours.

Patients have praised the clinic for being very polite and pleasant, indicating a high level of customer service. Although one review notes there was no dental work performed, it's clear that the clinic's response was sufficient to keep the patient very pleased. This level of service suggests that Sunwest Dental Group values not just technical dental expertise but also the overall patient experience.

Additional Information

For those considering a visit to Sunwest Dental Group, it's important to note that while they offer a wide range of dental services, patients must be aware of their policies, such as the requirement for appointments and the fact that they do not accept MediCal. However, their welcoming attitude towards walk-ins and their quick response to unexpected situations can alleviate any concerns about accessibility and availability.

👍 Reviews of Sunwest Dental Group

Duane

4/5

Came to see a dentist today, not next week. Door was locked and read "walk-ins welcome", only to find out that they do appointments only & don't accept MediCal. In less than 5 minutes, a lady came to the door, explained the situation and gave me a referral that I so needed.
Very polite and pleasant.
No dental work, but very pleased with the response.
Thank you.

JMaatoa3

5/5

Dr Navas and his staff are amazing. I've been to a few dental offices in my life and so far Dr Navas is the Doc! his staff treats and welcome you like Family. In any business attitude and respect is important and they have the right not to tolerate any of it. they are working class people with families just like us all and Lei she dont play!

Tania F.

5/5

My family has been going here for over a decade. My son is now grown and will not see any other dentist. The Doctors are truly caring individuals and the staff is so very helpful! I could not imagine going anywhere else! I have seen other dentist years ago and none of them come close to the comfort and ease you get by all the staff here at Sunwest Dental.. Wise choice.

deathwith A.

1/5

Dental office is cute. However, the office manager Lei, is the rudest person I've ever dealt with at a business, ANY type of business. I was looking forward to having my whole family go there for all of our dental work. But, I refuse to pay thousands of dollars to someone who is so rude. I only gave it 1 star for the cool coffee shop, Ecco Coffee, next door.

Lala F.

5/5

Dr. NAVA had been my Dentist for the past 4 years and always a pleasure when I go for my appointments. Lei the office Manager is the best and wish more offices had great Customer Service like Lei. Highly recommended.

Lou B.

5/5

This office always exemplifies professionalism, patience and thoughtful service for myself and my children. You can always expect quality care at reasonable prices and I have always been able to trust Dr. Navas and his Office Manager Lei implicitly.

Chenise U.

1/5

I have never been treated so disrespectfully by a so called place of business! I arrived a few minutes early for my 8am appointment this morning as i began to fill out my personal info i was rudely called to the front when the wretched old lady behind the counter barked at me that their systems are down and they could not see me for my emergency dental issue which has me in tremendous pain! The lady showed no concern for my need to be seen at all without so much as an apologie she bluntly explained there was nothing they could do. Upon realizing what little concern they showed for a potential patient in need i turned to leave yes clearly visibly upset however i showed no disrespect as i open the door to leave the same terrible woman yells out how about we be a little less dramatic at this point i lost it and yelled back i am frustrated as you can imagine, you best believe you are going to receive a half to 1 star rating if it were at all possible to give them a 0 star rating i would do so. The office is far less than reputable and filthy to say the least this is not an establishment that should offer any services to the public what so ever and for some god awful reason you decide to bring yourself or your loved ones there BE WARNED if they are willing to treat someone so terribly at the front desk i cannot imagine what kind of pain this woman who was clearly the dentist would inflict in ones mouth i shutter at the thought! Better business burial will be hearing from me as well as the health department and possibly 3 on your side

Kari J.

5/5

DR. NAVAS is PHENOMENAL. His work is OUTSTANDING. He & his TALENTED, WONDERFUL dental team are AWESOME. I was greeted by the office manager LEI. Who can only be described as WARM HEARTED, CARING & full of KINDNESS. From the moment I walked in the door I was treated like FAMILY. I HIGHLY RECOMMEND THIS PLACE TO ALL. IT'S NO WONDER SO MANY FRIENDS RECOMMENDED SUNWEST DENTAL to me.