The Vines Hospital

Montana S.

I rate this a 3 out 5 because of the support that was given as well as the lack of support. I was here as an adolescent a few months ago. This should be near to last resort in my opinion. The staff here are nice, they will hear you out and give you a voice. But thats coming from someone who is typically considered "well behaved." As well there is some who treat you as if your prison inmate...this is a mental health facility not a juvenile correction place. One of their rules is "no staff splitting" even though they do that themselves. I had a hard time getting my stuff from property when i needed it in the morning time due to lady problems. I asked help many times yet was denied. And I am not saying that I was completely denied but I was unable to receive what I needed until 5pm, and I told them along the lines of "it shouldn't have to take emotion to get something done, I understand you guys have a list of things that need to get done, but I am a mental health patient, if I express myself that I'm not comfortable then that means its a problem." Earlier that day we went to the gym and because I was uncomfortable and denied I was extremely upset. They started trying to call down to property when this emotion was expressed and ignore the words that I was saying. I should have wrote direct reviews on the staff there, because its a selected few, and even that selected few still had positive change in behavior afterwards which I appreciated a lot. Once the staff learned me as a person it was easier to talk to them and to communicate. The food was honestly not that bad, it isn't horrible its just barely seasoned but they do have lots of salt & pepper packets. They do this because of the patients who have high blood pressure or at least cant eat too much sodium (I'm not a doctor I dont know 😅). The guy for the food who served us was phenomenal! Good personality, respectful, awesome, caring and understanding. The nurses are good, one really lacked professionalism, stated out loud his own concerns, I get it, its not an easy unit to maintain, but we are just kids. Night shift was phenomenal!! Except, this one lady only reason I say that is because she didn't have a grip on the kids. Gave everyone way too much freedom then what we were allowed to, she barely respected herself and I say that because she said "respect others and I guess respect me" or at least along the lines. This one other night shift lady was awesome! Between her and this other one they treated us with respect as growing young adults, because she respected herself and us. Little heads up for the discharge lady, she doesnt care. She was "professional" to an extent. She attempted to relate but also told me "your going to have a hard time in life." ALL BECAUSE I SAID "I think you want me to agree with you." Once again, was a MENTAL HEALTH PATIENT.

C J.

It’s hard leaving a review for this, but to any parents out there, I’m super thankful for The Vines and the staff there. Super communicative, if I had any questions they answered them. It was the most stressful and anxiety inducing week of my life having a child in there, but they were kind, helpful, and supportive providing the help my child needed. The nurses and staff went out of their way to get food to accommodate allergies. I’m thankful for the care and therapy received, and most of all that they were safe.

Mitchell A.

I have to admit that being transferred to the vice was not my choice. I had no say the matter I probably spent 10 hours during the process from one hospital to the next coming from the Meridian in Lake City. After that, everything went very smoothly. I have to say that the staff were all very professional and provided excellent insight as to the process that I was going through and That I had no idea of what to expect. This is a tough transition for everybody and while I believe that it was overkill in my case I can appreciate The Magnitude of the process and White necessary. I received excellent care and advice and counseling. The food was acceptable on a scale of one to 10. I’d say the food was a 7 Considering The situation. Thank you for your help and support

Diane O.

Not pleased with many things. Some of the staff were rude. Didn't like the insane times for visiting hours. My husband was there for a week, I only heard from a doctor briefly one time. No other idea what treatment was given. Got a brief call about discharge instructions. I was handed a manila envelope with instructions. It said his prescriptions were emailed to our pharmacy. They weren't. The papers said I was there during the discharge instructions. I wasn't, but I sure would have been if given a chance.

Raneisha H.

cassie S.

I went here and went to a sober program from here and when I went to the silver program, I tested positive for fentanyl because the vines gave me risperidone with either fentanyl in it or risperidone that gave a fentanyl test a false positive either way the staff is inconsistent The showers are not cleaned great and the programming is not conducive to better you a better you is the camaraderie of the people around you going through the same misery that you are the only good thing is the food. There are some great fantastic staff members, but there are also some who are not so great

Greg B.

Jeff T.

My sister was Baker Acted to The Vines. Poor communication with family and staffing complaints from her while she was there. The phone on her floor was broken and she had to use the one at the nurses station. She was released after 5 days showing little to no improvement in her condition. No notice was given to family that she was being released. A business does not have to take care of customers that are forced to be there.