Town Center Dental Group - Santee, California

Ken R.

I had a very disappointing experience at Town Center Dental Group. I went in for their new patient special, but after the X-rays and exam, I was told I didn't qualify for their discounted cleaning. Instead, they recommended several treatments that were vague and focused on potential issues in the future—not immediate concerns. It felt like they were using scare tactics to push unnecessary services, and the whole situation left a bad taste in my mouth, literally.

I decided to get a second opinion from another local dentist offering a similar new patient special. None of the "future problems" that Town Center Dental warned me about were even mentioned, and I was able to get the normal cleaning at the discounted rate as promised.

What really confirmed my suspicions about their sales tactics was when I requested my exam notes, recommended treatments, and cost breakdown in writing, but after sending three emails and making two phone calls, I never received a response. It was clear they didn't want to provide documentation that could be questioned by another dentist.

It felt like Town Center Dental Group was more focused on selling me unnecessary treatments than actually providing honest care. I won’t be going back and would advise others to be cautious as well.

Ashley W.

I got 3 wisdom teeth out with Dr. Sami. His team was very friendly and efficient! The swelling was minimal and my recovery was super quick. No issues at all! And when I had billing and insurance concerns, Victoria at the front desk was super helpful and reassuring. One of my best experiences with a dental office!

Nahal M.

I have been a patient of Dr. Jadali at Town Center Dental for many years, and I cannot recommend his office highly enough! Dr. Jadali is fantastic—he always addresses my dental needs with great care and expertise. His staff is equally stellar, consistently providing top-notch service with professionalism and kindness.

A special shout-out to Ronak Dabo, their hygienist, who delivers the best cleanings every single time. She’s thorough, gentle, and makes every visit a pleasure.

Thank you, Dr. J and the entire team, for making dental care such a positive experience!

Ivana M.

My experience at Town Center Dental Group was exceptional, and I would highly recommend it to anyone in need of dental services. The professionalism, expertise, and friendliness of the staff combined with the comfortable atmosphere make it a standout dental practice in the area.

Thank you to the entire team for providing such outstanding dental care. I look forward to my next visit and continuing to entrust my dental health to your capable hands.

Becky P.

Had a great experience this past week at Town Center Dental Group. Ronald my Hygienist took such good care of me. I have been having vertigo symptoms. He knew exactly how to handle the situation. Even lowering the back of the chair slowly. Thank you Ronald.

S S.

I always have such an amazing experience at this office. The front staff is very professional and friendly. They have excellent communication and they always answer any questions or concerns i may have. The back staff is very thorough and efficient. They do an excellent job with my family’s dental work, and they are great with kids! I am so thankful to have found a dental office that takes care of me and my family so well. 10/10 recommend!

Ashley E.

I am a new patient at Town Center Dental and will continue to recommend them to all my friends and family. The experience and customer service was amazing from the minute I walked in, to the minute I walked out. When I arrived in office, I was greeted by their staff member Victoria who assisted me in the check in process along with providing me all the necessary information needed before the procedure. During this visit I also had to get some films done. Gaby took my x-rays, and she was so patient and kind. I have a small mouth and she was very careful with positioning me and walking me through the process. My cleaning was performed by Ronnie, who could tell I was very nervous and did all he could to address my concerns. Ronnie was quick and efficient. Once I was completed with my visit, I was again greeted by Victoria who followed up with me to ensure I received the best customer service by all staff members. She also assisted in the check-out process and was patient while scheduling future visits for myself and my family.

Klara S.

i have a fear of the dentist & walking in i felt so welcomed by the front office girls. from the beginning to end. very minimal time spent in the office, i got my cleaning done same day as well!! very great with accommodation! 10/10 would recommend!!! very happy with the office and the team overall!

Thank you!!!