Tucson Family Dental Group - Tucson, Arizona

Pet Vet

Our kids had several visits.

Went okay at first, but when it came time to book dental work for our daughter, it became a nightmare.

Im a medical professional (and my wife a retired nurse and dentist) and these people had the audacity to tell me our daughter was “tough to work with” for her dental care.

She is 8. And cried a little for the lidocaine(Bupivicaine) injection. As most kids do at that age and with that procedure.

Don’t take your kids here as they have no proper skills with children.

David Pohl

Don't take your child here unless you want your child to be tortured! Our autistic 9year child had a tooth pulled prior to coming to this place and had 0 issues getting it pulled. Numbing gel was placed for 5 min then the shot with again 0 issues. Came to this place to have fills done and the dentist applied the gel grab the shot and gave it to him! Of course he pulled away and cried because the gel was only on for a few seconds and cried the whole way home! Horrible practice, now I'm sure my son will want nothing to do dentist anymore! PS I would have continued to stay with the practice that pulled his tooth but they are 2hr away vs 30min. Now to start over!

Tiff Pohl

Deserve less than 1 star. It's like they only got into dentistry to abuse special needs children. Heed my advice, don't come here if you ever want your kids to be okay with seeing a dentist ever again!

Teresa Orth

We came because we knew them through our child’s school. Please just go elsewhere. They have old equipment, constant turnover of staff, and many questionable practices. We have now left. Our family of 6 began experiencing lots of small micro cavities after a little over a year here. I went to get a second opinion for one of my children and these family dental dentists did not like it. They also do many other questionable things like prescribed toothpaste and mouth guards for almost all my other family members when they were never needed before. We were with another dentist for 6 years before moving and my kids really didn’t have any cavities except one child. Anyways, I don’t think this is a good dental practice. As you can see from other reviews, they have trouble with professionalism and separating treating all people equally in the practice of dentistry.

Dylan Tobia

My mother had been patient here for 10 years. Today, Dr. Tran tricked my mother into coming into the office for dental cleaning. They then removed my mother's dentures from her mouth and told her that she would not be getting them back due to an insurance claim that hasn't gone through, from 12/1/2022. They sent her on her way in an Uber, without any teeth. They kept saying she needed to "do her part" by calling the insurance company. It's their job to do that, not hers. She is moving away from Tucson soon and they just wanted money. It was a terrible, horrible thing to do to a person and I hope they lose their license. Do not come here, they do not care about you, no matter how long you have been going there or what they tell you.

Nathan McCormick

It had been years since I last went to the dentist until about a year and a half ago. I, like most, had anxiety going into the office for the first time not knowing what to expect. To my great comfort - both Dr. Tran and Dr. Nguyen met with me to consult about a plan moving forward. We decided upon the best course of action, and then with the help of Melinda the office manager, they worked with my insurance to lowered the burden of everything being done at once. Mind you this was happening during the height of Covid-19 and I noticed every time I went into the office it was usually very busy. However, Dr. Tran and Dr. Nguyen always made an attempt to stop in to check on me as they are a husband/wife team even if I was just in for a cleaning. Sometimes it would be months in between visits yet they somehow always knew my particular case and part of the plan we happened to working on. I didn't feel as if I was just another patient of theirs as they passed their time. My concerns regarding the health of my mouth were their concerns.

When it comes to the work they did I can't stress how impactful it's been on my life. Not only am I more healthy but my confidence has returned after I'm now able to smile without shame. Dr. Nguyen in particular once told me one of his "hobbies" was "dentistry." I told him that can't be a hobby since it's his life's work and passion. He followed up with "Well, I'm just a nerd about this kind of stuff. I think about it all the time and study patient files. I take pride in what I do." It shows. And his wife Dr. Tran has the best bedside manner of any dentist I've ever had. It doesn't feel like she's "doing things to you" more so than "doing things for you." It's the little things that mean a lot.

I'm proud to write a Google review even though I never have before.

Wishing them and their staff the best of luck moving forward.

Ashley Espinoza

THESE PEOPLE ARE DISGUSTING!!!!!
My mother has been coming to this practice for over 10years. She was called in to the office for a cleaning, when she got there, Dr. Tran took her dentures from her mouth and told her she was not getting them back until she called her insurance and had an issue resolved from a year ago! They kept telling her it was her problem and she needed to do “her part” instead of contacting her insurance themselves!!! They let her walk out of their office WITHOUT HER TEETH!! They tricked her into coming in to take her teeth!!! After my father had to go down to the office and threaten legal action, they gave them back! Dr. Tran you are DISGUSTING!!! How dare you treat any human this way!!! DO NOT USE THESE PEOPLE! They DO NOT care for your well being!! JUST AWFUL!!!

Marty Johnston

Dr. Nguyen and Dr. Tran are the best dentists I've had in my life.

[Update - I just got crowns on my two front teeth, which were discolored from a childhood illness, and I've never wanted to smile more in my life!]

They're kind, gentle and skilled at what they do.

They're also very nice people.

Going to the dentist can be scary. Having a dentist I can trust to make the experience pain free and comfortable is wonderful.

I have an anxiety disorder, and sometimes some tics. My tongue has a mind of its own when the dentist is in there. Medication leads to dry mouth and it's sometimes hard for me to open and close on command. I'm not an easy patient. Having a kind and gentle doctor is a must for me.

If you read their bios, you'll learn that Dr. Tran & Dr. Nguyen are a married couple, and that their family is very involved in the community. In addition to leading their son's Cub Scout pack, they're involved with helping out at the Emerge Center for women who have encountered domestic violence. Also, both doctors work with special needs populations. I remember 15-20 years ago, hearing the parent of a young man with severe autism describe the challenge getting dental care. When I found out the great lengths they go to to work with individuals with special needs, I realized how much a kind character matters. Doctors who practice this sort of kindness are naturally kind in every aspect of their practice, and have a gentleness and type of patient care that is exceptional.

I've honestly never recommended a dentist before. But I would recommend Family Dental Group to everyone.

I am so blessed to have found them!