West Coast Dental of Rancho Cucamonga - Rancho Cucamonga, California

Kelly W.

This was the worst dental cleaning I’ve ever had. They tried to upsell me on a deep cleaning and a crown, but I didn’t think it was necessary. I only came in for a regular cleaning, which I do every six months. Once they realized I wasn’t going to spend extra money, they rushed through the cleaning in less than five minutes—it was so careless that my own toothbrush does a better job. I won’t be coming back here for a cleaning, and even if I ever need a deep cleaning, I definitely wouldn’t get it done here. Completely unprofessional.

Hashmat A.

The worst management at a healthcare facility. The office staff is disorganized, rude, and incompetent. They will cancel your appointment and reschedule you, only to call again the next day and force you to reschedule again.

Once you go in, you'll have to wait an hour minimum to be seen and anther hours setting inside if ask any question someone else will jump and answer very rude and unprofessionally.

One of the employees that I was not talking to her she spoke to me in a rude and abrupt tone regarding my mother’s treatment.

The dentist was incredibly nice, professional, and informative during my consultation. He explained everything clearly and made me feel at ease.

Kelsey K.

I recently visited West Coast Dental in Rancho Cucamonga, and unfortunately, it was not a great experience. From the moment I walked in, it seemed like everyone at the front desk and throughout the office was in a bad mood. The atmosphere was unwelcoming, and I honestly felt uncomfortable.

The only highlight of my visit was my dentist. She was incredibly nice, professional, and informative during my consultation. She explained everything clearly and made me feel at ease. Unfortunately, that was the only positive part of my experience.

During the consultation, I was recommended a night guard and gingivitis treatment, which totaled over $1500. I had to politely decline because I simply couldn’t afford it. Afterward, I had my teeth cleaned, but the cleaning itself was rushed and disappointing. The hygienist spent maybe 15 minutes on the entire cleaning, rinsed my mouth, scraped just my bottom two teeth, and polished them quickly. It didn’t feel thorough or professional at all.

I couldn’t help but feel like I was being taken advantage of because I have Medi-Cal. It’s frustrating to feel like my care is subpar because of the type of insurance I have. To make matters worse, Medi-Cal dental only covers one teeth cleaning every 12 months, so now I have to wait another year to get my teeth properly cleaned.

While my dentist was great, the rest of the experience was disappointing, and I would not recommend this office to others.

Alden G.

If I could give 0 stars I would. Left holding on the phone for 20 min and no one even came back to the phone to say they were working on the issue or call me back with the information. Talk about not caring. Referring questions to Corporate Office with no number. Feels like a patient factory Don’t think I’ve ever experienced this at a dental office.

Charmaine A.

WCD team's professionalism shines through in every interaction. Their dedication to maintaining a clean office environment is truly appreciated. It creates a comfortable and welcoming atmosphere for everyone. Such attention to detail speaks volumes about their commitment to quality. It's a pleasure to experience such a well-maintained and professional service. Lastly, I'd like to give a special thanks to Dr. Young Chen for the excellent deep cleaning, that was virtually painless. I would definitely recommend WCD in Rancho Cucamonga, CA to everyone!

Tessa T.

AMAZING DENTIST OFFICE! The dentist and staff are so friendly. This place has changed my life. I have periodontal disease and Dr. Park is so kind and gentle. Thank you all for improving my quality of life!!🥰

Joshua D.

Nobody go here!! The staff is chill but they rip you off here. I got my root canal here and it needed to be repaired after a couple years and want to charge me 900 dollars to be fixed. It’s not my fault they did a lousy job in the first place and I shouldn’t have to pay almost a grand for their mistake. Anyways y’all should save money and go someplace else.

Jeremy L.

Wait time was a bit long but I expected that at a state funded facility the doctors office is the someway having a job and your own insurance has huge benefits that I took for granted until I lost everything and had to sign up but has been another eye opening experience it’s sad to see the state of the world like this I applaud humanity for setting up a way for people who can’t take care of themselves but I also feel that education is so important we need to show people the benefits of working and taking care of yourself and not rely on government but I applaud the men and women that choose to work at places like this I’m sure there case load is staggering so I thank you for your support in my time of hardship Thank you