West Coast Dental & Orthodontics, Adults & Kids - Murrieta - Murrieta, California

marbely olivo

One of the best dentist office I have ever visited and definitely the best dental office in Murrieta. As a nursing student and busy mom of 4, it’s been really hard to find flexibility. West coast dental has been amazing accommodating me and my kids to have appointments that fit our busy life. They have also done it with a smile on their face, from the front desk and admin staff Sonia, Michelle and Cyrinna have been nothing but amazing, friendly and professional. They call with reminders about the appointment, they are not pushy at all, and super understanding. As somebody that works in healthcare and knows how difficult is to achieve this I have nothing but great things to say about them.
In the back office everyone is super attentive as well! The dental hygienists are wonderful, Dr. Kassir was extremely helpful and in just one visit took care of my cleaning, and a the filling on a tooth that broke a bit.
The next week I took 3 of my children, Dr. Arjamandi was super kind and loving with my kids. and we were in and out in less than 2 hours, and yes! That’s impressive!
I can’t say enough good things about them! They did not push for us to buy any unnecessary equipment, they were honest and gave us so much peace of mind! Thanks to all of the staff at West Coast Dental in Murrieta Cal Oaks! You’re wonderful! Can’t wait to see you in 6 months! Which is weird because nobody likes to visit the dentist! Lol

Nellie

I've been going here for almost a year now and even though there seems to be high turnover for their providers, I've deeply appreciated the communication, transparency and professionalism from the receptionists, dental assistants and so on. Because at the end of the day, they're the ones keeping this dental practice afloat, even if dentists switch out often here.

Michelle has been professional and wonderful with communication each time I am here. She tries her best to put herself in the shoes of her patient, and it shows!

Would rate the staff 5/5 stars and the management 3/5 stars for clearly not investing more in their practice by the avoidable hiccups that keep happening here.

dayana perez

I called to make an appointment and the scheduler made my appointment at 5 PM. About 30 minutes later, another scheduler called me and told me that 5 PM appointment was not available because it was too close to closing time. I was confused because it was an offered to me. Nonetheless, they offered 4:30 PM, so I accept. I arrive at 4:20 PM and had already prefilled all my forms. I was not seen until 5:00 PM. I completed my x-rays but they told me they could not do my cleaning because they didn’t have the supplies. They said “they only had 2 [?] available and they were both in the machine”. I don’t know what that means. Still, they have me sign the bill break down where the cost of the x-rays and cleaning is listed. They probably billed my insurance without the cleaning. They rescheduled me to 11/23/2024. I am upset because 1. I took unpaid time off work for this appointment after they rescheduled my appointment because it’s “too close to closing time”. 2. They wasted my time at the appt

Mckenzie Daugherty

I have always had better experiences at this dental office than any others but they just got a new Dr. his name is Dr. Kassir and he is amazing, I told him I struggle with severe anxiety and he was completely able to explain to me my procedure and help ease some of my anxiety upon this visit and he’s very patient with my questions and concerns and also is very aware on how his patients are feeling during the procedure and I appreciate that a lot considering the anxiety I experience is so severe.

sam marqus

Exceptional service, clean, modern and convenient location.
It was my daughter's first time at the dentist and the assistants Gaby and Rob made all the difference with their kindness and outgoing personality.
They all went above and beyond for my first daughter's cleaning and doctor Mendoza was very honest with his recommendations. I asked a ton of questions and he was very patient, courteous, and trustworthy. He truly made my daughters first experience wonderful.
Thank you!

Reinille Ramirez

long story short, my appointment was at 10 and waited an hour to be called back. she took x-rays then had me sit in the room for another hour. the hygienist came in and cleaned my teeth and it was pleasant. that maybe took 15-20 minutes. so it was just really annoying to wait for hours only to be seen for less than 1. i was there from 10-12:30…ridiculous.

Naomi Burton

Great experience!
I had to get back to work, so I had to be done at a certain time. They respected that, they were all very nice and efficient.
They got me out at my time without taking any short-cuts. My teeth felt great; a great job!
Would highly recommend ❤️

Yesenia Vasquez

Absolute GREAT staff ! Professionalism, kindness and caring! Dr Arjmandi, Gaby, Celine and Alicia are an awesome team! My husband went for a regular check up and turns out he had a big infection on a root canal which they had to extract. They took care of it right there and then. We didn’t have to wait for another appointment. They were so kind and caring! Love this team!