WM - Azusa Special Waste Services - Azusa, California

Juli B.

For the most part we are happy with our trash collection. The only time we have had a real issue is when the container needed replacing and the ease or lack there of that it took to get them replaced bcz they were OUT of replacements for weeks.

Tom D.

great service and easy to work with. Customer service is responsive and you actually get a live body on the phone.

Yian 2.

Although overall the service is good, trash containers replacement and especially bulky pickups have been very unpleasant experiences.

Armando R.

My original trash cans green and recyclables needed replacing , from my original request the young lady was very helpful setting up this process, took a couple of weeks one was replaced the other repair ( lid broken ) , the truck drivers a courteous and friendly as they pass thru our street . Happy with our service from waste management.

Patricia M.

I find WM a reliable and professional service. I receive advance notice of changes in pickup date which is very helpful. I've also utilized their bulk pickup service and was very satisfied.

Kathi E.

I was billed many years for a large container when actually I had a small container. They only refunded me for 3 months. Also, I'm 78 and they said they have a senior discount. There is no retroactive years even though I've been a senior for many years. Haha. This senior discount isn't on their website. You just have to know about it.

ROXANNE V.

Bumped my bulk pickup the following week. Left a box of my bulk pickup because there was a tire(just found out it was not acceptable to them). They could have removed the tire on top of the box and haul away the box. How lazy could you get.

Dolen W.

They provide new containers very quickly. Brand new containers!

Juli B.

For the most part we are happy with our trash collection. The only time we have had a real issue is when the container needed replacing and the ease or lack there of that it took to get them replaced bcz they were OUT of replacements for weeks.

Scott T.

Waste management is easy to deal with. They’re always kind and helpful when you make phone calls with questions and those who pick up our waist are always accommodating.

Melad G.

They tricked customer to add recycle bin for a 4 unit property saying it is the new law.. while the law is for 5 units or more or if you generate more than 4 yards of waste each week.

Now They refused to stop the service asking for a city waver …….. fraudulent behavior

Tom D.

great service and easy to work with. Customer service is responsive and you actually get a live body on the phone.

Yian 2.

Although overall the service is good, trash containers replacement and especially bulky pickups have been very unpleasant experiences.